Due to the potential contamination risks during the COVID-19 pandemic and to ensure the continued safety of our customers and colleagues, effective 5/8/2020, all sales are final, including in-store and online purchases. While we hope that you are 100% satisfied with our products, we regrettably cannot guarantee the satisfaction, appropriateness, or utility of each product for each person. Everyone's skin type, skin sensitivity, and health concerns are different, and we advise discussing your skin care choices with your medical doctor in advance of undertaking any new skin care routine. Please also note that any customs for international orders must be paid for by the customer. For questions or concerns, please email Support@LaraDevganMD.com. Please note that our customer service representatives are available Monday through Friday, 9:00 am - 5:00 pm. All inquiries will be addressed during these hours.